Diagnostics

In-House vs CRO: Choosing the Right Trial Management Strategy for Diagnostics

Zara Liew
Director of Business Development

Designing and executing a clinical trial for a diagnostic test presents unique operational challenges. Unlike drug trials, diagnostics studies often involve complex assay workflows, sample handling intricacies, and the need for precise, reproducible performance across multiple sites. Deciding which trial activities to manage internally and when to engage a diagnostics-focused CRO can significantly impact timelines, data quality, and ultimately, market success.

As trials progress from small-scale feasibility to large pivotal studies, the operational demands shift considerably. Early stages benefit from internal flexibility and direct control, while later phases require the infrastructure, scale, and technical expertise that only a dedicated diagnostics partner can provide. Identifying the appropriate timing and scope for this transition is essential for efficient execution.

Why Early Feasibility Thrives In-House

Early feasibility trials answer the question: Can this be done? At this phase, the objective is to validate the study concept, optimize protocols, and confirm assay performance. Managing early feasibility internally offers distinct advantages:

  • Agility: Internal teams can quickly adjust assay parameters or protocol details without the delays inherent in external contracting.
  • Cross-functional alignment: Scientists, regulatory specialists, and operations personnel collaborate closely, ensuring that trial design reflects both technical realities and strategic objectives.
  • Cost efficiency: Small, short-duration feasibility studies rarely justify the overhead of full CRO engagement.

However, “in-house” does not imply working in isolation. Early collaboration with diagnostics-experienced consultants or targeted CRO reviews, especially focused on protocol design, specimen logistics, and regulatory compliance, can uncover risks before they affect trial progress.

For example, a diagnostics sponsor may conduct initial feasibility testing internally while commissioning a CRO to review sample handling and shipping protocols. This review might reveal overlooked temperature-controlled shipping requirements that, if unaddressed, could cause delays or regulatory concerns later in development.

When Scale and Complexity Signal the Need for a CRO

The point at which outsourcing becomes necessary generally arises when a trial expands to three or more sites, increasing operational complexity, including:

  • Multiple IRBs or ethics committees, each with different requirements
  • Variations in infrastructure and assay equipment across sites
  • A need for standardized training to ensure consistent data and sample quality
  • Increased regulatory expectations for documentation, monitoring, and audit readiness

At this stage, trial data is often intended for submission under FDA, IVDR, or CLIA pathways. The cost of a protocol deviation or data integrity issue is far higher than in early development.

A diagnostics-focused CRO brings capabilities that address these challenges:

  • Established site relationships and recruitment networks for the specific patient or sample types critical to the assay
  • Validated data management systems designed to handle diagnostic-specific endpoints and complex result interpretation, such as multiplex panels
  • Centralized oversight to maintain consistency across all sites
  • Expertise in diagnostics workflows, including sample tracking and analytical performance monitoring, minimizing errors during transitions between labs and clinical teams

​​Recruitment and Site Engagement

Diagnostics trials often depend on sourcing specific patient populations or sample types, sometimes rare or difficult to access. CROs with established relationships and recruitment networks can accelerate enrollment, ensuring timely study progress. For sponsors with limited internal resources or geographic reach, partnering with a CRO early in trial expansion phases helps avoid recruitment delays that can stall critical timelines.

Data Management and Quality Assurance

Complex diagnostics trials generate large volumes of nuanced data requiring specialized handling. Dedicated CROs employ validated data management platforms tailored to diagnostics endpoints, ensuring data integrity and compliance. These systems support complex result interpretations, including multiplex assays, and facilitate centralized monitoring and audit readiness, which are essential for regulatory submissions.

The Hybrid Approach: Combining Internal Control with External Expertise

Many diagnostics sponsors adopt a hybrid model that leverages internal resources during early stages and integrates external partners as operational demands grow. This phased approach provides continuity and reduces inefficiencies often caused by abrupt handoffs between teams.

A typical hybrid strategy might include:

  • Early feasibility fully managed in-house: Small-scale, iterative studies closely aligned with product development benefit from internal agility and cost control.
  • Late feasibility with CRO consultation: Engaging a diagnostics-specialized CRO before pivotal trial initiation allows for protocol scalability assessments, identification of operational risks, and optimizations in site selection, data capture, and regulatory strategy.
  • Pivotal trials fully outsourced: By this phase, the CRO is familiar with the assay, standard operating procedures, and data strategies, minimizing start-up delays and enabling efficient multi-site management.

For example, a European diagnostics company conducting early feasibility studies internally to meet IVDR requirements might later engage a CRO when preparing to enter the U.S. market. The CRO could assess which existing data supports FDA studies, help identify clinical trial sites, and guide regulatory strategy. This collaboration accelerates trial initiation and streamlines submissions across different jurisdictions.

Strategic Considerations for Trial Management

Every diagnostics trial presents its own set of challenges, but several key factors typically inform the decision to transition from internal management to CRO partnership:

  • Number of sites: When a study expands beyond two sites, operational complexity often makes outsourcing more efficient and manageable.
  • Regulatory pathway: Trials designed to support formal regulatory submissions benefit from the rigorous process controls and documentation expertise that CROs offer.
  • Internal bandwidth: Even teams with the necessary expertise can become stretched when managing multiple sites and real-time operations simultaneously.
  • Assay complexity: Multiplex or highly specialized assays require tailored handling and interpretation protocols that a diagnostics-focused CRO is well equipped to provide.
  • Geographic reach: Multinational trials face additional hurdles: logistics, customs, language, and regulatory variability, which experienced CROs regularly navigate.

At Lindus Health, we help sponsors navigate every phase of their diagnostics trials with strategies tailored to their assay and market goals. Ready to design a clinical trial approach built for the future of diagnostics? We’re here to support you every step of the way. Get started with our team today.

Subscribe for more content
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Download now

Speak with an expert about your study.

Get your study done faster. Try the CRO that everyone is talking about.